Which option correctly identifies the safety operating philosophy used at JetBlue to mitigate potential undesired outcomes?

Which option correctly identifies the safety operating philosophy used at JetBlue to mitigate potential undesired outcomes?

• A. Safety optimization program
• B. Operational risk assessment
• C. Threat and error management
• D. Crew resource management

Answer: (C)

Threat and Error Management is the safety operating philosophy that recognizes threats in the flight environment and human errors as normal parts of operations, and focuses on detecting, mitigating, and compensating for them before they lead to undesired outcomes. JetBlue uses TEM to surface threats, anticipate potential errors, and apply defenses such as standardized procedures, thorough briefing, checklists, and proactive communication to keep risk at an acceptable level. This approach goes beyond general safety programs or isolated risk assessments by emphasizing a proactive, systematic way to prevent errors from evolving into unsafe states. Crew Resource Management, while important for teamwork and communication, centers on how people work together rather than the broader framework of managing threats and errors across operations.

Threat and Error Management is the safety operating philosophy that recognizes threats in the flight environment and human errors as normal parts of operations, and focuses on detecting, mitigating, and compensating for them before they lead to undesired outcomes. JetBlue uses TEM to surface threats, anticipate potential errors, and apply defenses such as standardized procedures, thorough briefing, checklists, and proactive communication to keep risk at an acceptable level. This approach goes beyond general safety programs or isolated risk assessments by emphasizing a proactive, systematic way to prevent errors from evolving into unsafe states. Crew Resource Management, while important for teamwork and communication, centers on how people work together rather than the broader framework of managing threats and errors across operations.